24 Hour Customer Service We?re there when you need us, offering free troubleshooting andanswers to Frequently Asked Questions 7 days a week 24hours a day. Call Toll Free 866-622-CTEC (2832). Having problems with your equipment? Check out our Service FAQ Page for general troubleshooting questions and answers. |  | Extensive Warranty Programs All of our equipment is covered under C-Tec?s standard warranty; one(1) year parts and labor; Two (2) and Three (3) yearprograms are available upon request. Find out how to increase the life of your equipment and reduce unnecessary maintenance costs with C-Tec's Preventative Maintenance Plans. |